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FAQ2020-04-06T00:01:50+00:00

Q&A

Our DNATaxi programma vitale beroepen
How do I book a taxi?2020-04-08T08:43:45+00:00

In the way YOU find easiest. You can easily book a ride via our app, portal, via email or by phone.

Via our App

Via our portal

By phone

By email

Where can I book a taxi?2020-04-08T08:43:34+00:00

You can reach us 24/7 via all channels above. We have someone available every moment of every day to assist you with ordering a sustainable taxi experience.

How can I pay?2020-04-08T08:50:26+00:00

We have multiple payment options.

In the car. Quick and easy.

  • Pin
  • Credit card
  • Cash

Automatic: no hassle

  • Linked Credit card
  • For your company: on invoice

How far in advance can / should I book?

  • As long as you want. If you want the very best experience, we recommend at least an hour before you need the taxi. Then we ensure that we are always on time and you do not have to wait a second for a sustainable car with a friendly driver.
What does it cost2020-04-08T08:58:40+00:00

We are transparent about our costs. No surprises.

 

    • Cab meter
      • We handle the National government rates for the Economy service level. If you prefer a larger car or try out the Model X once, then you pay a little extra.
      • No surge or crazy things. What you see is what you get.
    • Fixed prices
      • Do you want to go to Schiphol, or do you have a fixed route that you drive? We can make an appointment for a fixed price.
    • Volume prices
      • Large company with thousands of taxi rides per year and do you want to discuss route prices? Of course that’s possible. Fill in this form and we will contact you within 1 day.</li
Where is Taxi Electric available?2020-04-08T08:58:20+00:00
    • Amsterdam and surroundings
    • We can also travel outside the region of Amsterdam. It’s necessary that you order your taxi on time.
For what kind of rides can I book Taxi Electric?2020-04-08T09:02:29+00:00
  • SPL
    • Vacation
    • Work
    • Pickups
      • Economy
      • Business
      • VIP
        • Only available from VIP Center
  • Broken leg
  • Abroad (faster, cheaper and more sustainable than flying to Brussels, Dusseldorf)
    • Faster, door-to-door
    • More sustainable
    • Cheaper
What is the range of the taxi from Taxi Electric?2020-04-08T09:04:17+00:00

We can bring you wherever you want.

  • Some of our taxis have a 600 KM range which can take you abroad if you want to. To bring you safe to your destination, our drivers will have some short breaks during the way.
    • In fact, professional drivers have to have a 30 minute break every 5 hours
What kind of cars does Taxi Electric have?2020-04-08T09:07:05+00:00

We have 4 different service levels.

    • Economy
      • Nissan Leaf
      • Hyundai IONIQ
      • Tesla Model 3
    • Business
      • Tesla Model S
      • KIA e-Niro
    • Tesla Experience
      • Tesla Model S & Model X
    • Model X
      • Tesla Model X
I’m convinced. How do I book my first taxi?2020-04-08T09:05:35+00:00
  • As a private individual, download the Apple – iOS app / Android – Play Store app or go to our Booking platform. Prefer a real person who can answer your questions? Call 088 100 4444
  • If you work for a company and would like to have sustainable taxis for your employees as an employer, please fill in this form. Then we will contact you within a day.